Trane XR13 Central Air Conditioner
Updated: Feb 22, 2018Write a review
Read more about Trane Central Air Conditioners
Overview of the XR13
Trane's XR13 is an Energy star rated air conditioner with a Seasonal Energy Efficiency Ratio (SEER) rating of up to 14.50. The Trane XR13 model comes with features such as the Climatuff® Compressor, the Spine Fin® Outdoor Coil, and a sound insulator on select models. The integrated fan system also helps with sound reduction, as well as performance enhancement. Baked-on powder paint helps prevent rusting of the body while the DuraTuff® non-corrosive basepan is impervious to rust, warping or cracking. XR13 home air conditioners use the environmentally friendly R410-A refrigerant.
Date created: 2018-02-22
Location: Lancaster, PA
"Love My Trane"
In August 2009, my 2.5 ton Carrier died after 23 years of trouble free service. That same month I replaced it with a 2.5 ton Trane xr13 unit. The new unit is 6 or 7 seer higher. After 8 years of use and 1 annual ac check my Trane is also a trouble free performer. It is much quieter than my old unit and my electric bills have been cut in half. Consumer Reports ranks it as the third most reliable ac brand I would have to agree.
Date created: 2016-10-28
Location: Fort Worth, TX
"Trane is not worth the price"
Three-year-old unit and the inside coil is already bad. How the fuck does labor to replace it under warranty cost $1700? What a rip off. I paid top dollar and got the equivalent of a Chinese piece of crap. Never again.
Date created: 2016-08-14
Name: George Canelas
Location: Miami, FL
"Very bad coils"
The 4 ton XR13 condensing unit with the air handler was installed in November 2006 and has had the AHU coil replaced twice due to leaks. That's three coils in the span of ten years folks! While at it, we have spent what seems to be an inordinate amount in service calls. Not one service company, including Trane, could provide a logical answer to this issue with the coils. The unit cooled well when operational but the air handler was very noisy. The replacement coil is expensive and the R22 is obsolete so it's time for a new AC. Will try our luck with something other than a Trane.
Date created: 2016-06-17
Name: Paul R
Location: Lancaster, PA
"Happy with Trane"
I had a Carrier central air conditioner for 23 years. In preparation for buying a new air conditioner, I read reliability surveys in Consumer Reports. That enabled me to narrow my search to five brands. I purchased a Trane XR13 2.5 ton central air conditioner 7 years ago. My electric costs dropped in half for the five months I use it in Pennsylvania. The motors are very quiet and noise levels are much lower. The Trane unit keeps my 2,498 square foot house cool. I have not performed any regular maintenance on it yet and am very happy. You get what you pay for and I would recommend this product
Date created: 2016-05-19
Location: Lancaster, PA
"My Trane XR13"
When my old Carrier went terminal after 19 years of use and only 2 maintenance calls, I bought a Trane XR13 2.5 ton air conditioner for my 3250 square foot house. That was in 2009. The Trane is extremely quiet and efficient. My electric bills dropped approximately 40% during the summer months. I have not had any service calls or maintenance visits. So I am a happy camper and would recommend this product.
Date created: 2015-05-16
Name: Ray Walton
"Fine, as long as it works"
I guess I'm glad that I'm not alone with coil leakage issues. I'm looking at $1350 (including refrigerant) on a coil that's less than 5 years old. I agree with at least one other review; what good is a warranty when looking at this much to do a warranty repair? I'm going to call Trane and ask them to cover it. Yeah, I know I don't have a chance of getting anything from them, but nothing ventured, nothing gained. If Trane doesn't at least help out, I may opt to spend a few hundred bucks more and get a new A/C unit. Since I have to spend major bucks, I might as well spend it as smartly as I can. I definitely will not get another Trane.
Date created: 2014-08-24
Location: San Antonio, Texas
Two year old unit, heat index of 102. Installation company says compressor has failed, may be two days to repair.
Date created: 2014-06-20
Name: chris A
Location: Louisville KY
If you buy a new ac and have problems do not blame the unit look in the mirror was your installer installing the equipment correctly? Do you even know if they sent journeymen to your house? The installation makes all the difference in the world.
Date created: 2013-10-26
Location: Hampton Roads, VA
"Night and Day"
Just got a new 3-ton XR13 and matching coil installed earlier this summer. It couldn't be working better. The days and nights of frustration from not being able to keep the house cool and comfortable are gone. I set the thermostat to what I want and the Trane delivers quickly and quietly.
Date created: 2012-07-20
Name: Chris M
Location: Waterloo, ON
"XR 13 Crap"
My 4 year old (2008) trane xr-13 broke down this Spring. The technician came over and found a leak at the evaporator coil by the furnace. The coil is aluminum and there is a pinhole leak in one of the protruding tubes. Things like this which are not subject to outside elements and which appear brand new should not have broken down so quickly. Fortunately I have a home warranty plan with my mortgage that I totally forgot I was paying $15 a month for which covers the cost of this otherwise prohibitively expensive repair job. DEAR TRANE: PARTS THAT ARE NOT SUBJECT TO OUTDOOR ELEMENTS AND WHICH DO NOT MOVE AND WHICH APPEAR BRAND NEW WITH NO VISIBLE CORROSION AND WHICH ARE ONLY 4 YEARS OLD SHOULD NOT BREAK DOWN. Also, the technician was saying how the aluminum coil was not a common material used for AC evap coils and that they are apparently are not suitable to weld for an easy repair. I don't know if this is true, but I'm glad I'm not paying for this repair.
Date created: 2012-07-13
Name: L. Olsson
Location: Roswell, GA
"Want To 'Stop A Trane'? Just Own One For Four Years"
(A slightly modified version of the following story was submitted to trane via their web site in the customer service section. That was over a week ago; to date, no response of any kind has been received. I have to admit, after my experience with their product, I am unsurprised) ---------------- I bought my home in a suburb of Atlanta in 2003. It was built in 1992, which means I came in just about the time some major upkeep items needed to be done on the house. Along with the roof, the most expensive of these was the HVAC system. Since I moved here from California, I was unfamiliar with AC units - it just doesn't get hot and humid enough in most of CA to require residential air conditioning. So I did some research, and every source I found said Trane was the way to go. In fact, as I typed this, the company slogan "It's hard to stop a TRANE" sat in the sidebar of my web browser, under their logo. Because when I initially went looking at HVAC systems, nearly every source I found pointed me in the direction of TRANE products, I went through Home Depot, and had Universal (their subcontractor for this type of work in the Atlanta area) install an XR 13 system in my downstairs (main floor) in late 2008. Yesterday, it stopped working completely. Apparently, it is not at ALL hard to stop a TRANE; all it takes to stop one is to OWN one and use it normally for less than four years. THIS is the "best in the business?" I sure hope not. What's amusing - if anything - about all of this is that I didn't notice immediately that my downstairs AC had stopped functioning because the blower in my now nearly 20-year old Lennox furnace (to which the TRANE AC compressor outside is attached) was still merrily pumping air throughout my main floor. So it wasn't as if there was no air circulation at all. In fact, when I first noticed that it felt hotter in the house than I expected, I noticed that the vent was still blowing air, so I just assumed I was feeling hot for some reason. It wasn't until much later in the day when the temperature continued to rise that I realized that the outside Trane compressor had stopped working completely. Think about that for a moment: a builder-grade furnace that's nearly 20 years old is working just fine, while the expensive "best in the business" TRANE AC compressor, sits inoperative in the yard, like a $2,000 brick. I found the telephone number for Universal and called them. They told me it would be more than 24 hours before they could even get a tech out here to diagnose the problem. When the tech arrived late this afternoon, he spent the better part of two hours diagnosing the problem -- though he appeared to spend about half of that time on his cell phone (I could not tell if it was personal calls or calls to his shop trying to diagnose my system). But eventually, he rang my doorbell and presented me with a bill for over four hundred dollars for labor and parts due to a bad capacitor in the compressor which had apparently in turn burned up the windings on the compressor fan motor. The kicker? When I groused to my Universal tech about how it didn't seem that hard to stop a TRANE, he informed me that my situation wasn't all that unusual; that in fact HIS COMPANY WERE HAVING SIMILAR PROBLEMS -- AND THIS IS A DIRECT QUOTE FROM A TECH WHO IS IN THE FIELD EVERY WEEKDAY SERVICING TRANE UNITS -- "ALL OVER GEORGIA, SOMETIMES ON UNITS THAT ARE ONLY THREE YEARS OLD." So: hard to stop a.....oh, BARF. Anyway, if that wasn't already enough, Universal informed me that although they apparently have to fix this problem on your products all the time, they don't actually STOCK the part they need to replace, meaning that I get to sit in Georgia July heat for another day while they order it from the warehouse, before they can install it. I can't tell you how disappointed I am in your product. It seems to cool my house as well as the next AC unit - but at a distinct price premium, and if the supposed "best in the business" breaks after only three-plus years, what I CAN tell you most assuredly is that the next time my HVAC needs replacing, I'll be looking for a firm whose product reliability lives up to their marketing hype...because TRANE sure doesn't.
Date created: 2012-06-13
Location: Stow, Ohio
"Trane not what it was supposed to be and does not work as guaranteed"
I just replaced my central a/c with a Trane. What a mistake. I wanted a scroll compressor, so specifically asked the salesman if the unit used a scroll compressor. He said it did. I did not want a piston compressor because they have a high pitched whine that starts my ears ringing. You can't find compressor type info at Trane because they don't want to tell you; confusion is their friend in making sales. As it turned out the compressor isn't a scroll. Never mind that for now. The local dealer provides a guarantee that any system they sell you will maintain your house at 75f on a 90f day. Well, I was able to maintain 79f at 90f outside and even in the high 80's and since it was set at 75, the A/c never shut off. I have now filed complaints with them and they will be coming out to look at things. I want my money back.
Date created: 2011-11-25
Location: Henderson, North Carlolina
"3 Ton High Efficiency Heat Pump/HVAC"
I have owned this air conditioner for eight years. I like the user- friendly thermostat controls. The unit runs quietly and cools very well. I live in Eastern North Carolina. In North Carolina, we have very hot and humid weather in the late spring until early fall and this Trane has performed flawlessly. I am very satisfied with the unit and would recommend it to a friend. I can say there is nothing that I dislike about this HVAC unit. I have never had to do any repairs or replace any parts. I keep the filters changed as manufacturer suggests. I would definitely purchase this brand again because it has operated very well for the last eight years.
Date created: 2011-07-28
Years owned: 5
"Trane equals junk"
Trane has let us down from day one. Our unit is less than five years old and we have had multiple problems. This year alone we have had repairmen out four times because the unit was not cooling or had stopped running. Each time it was big bucks for service and repair and sometimes new freon, even though in every case the problem resulted from some part still under warranty that went bad. Now we are facing a $900 charge to replace the coil because it has a leak in it. And that is in addition to the charge to get someone out here to look at it and put new freon in it until they can get back out to do the coil replacement. The coil has a ten year warranty and already it has a leak. But what good is a warranty when it costs almost a thousand dollars to get it repaired? If they say a part is guaranteed then they should pay to replace it when it goes bad within the warranty period. And all that stuff they tell you about new units being energy efficient and saving you the cost in electricity savings. It doesn't happen. You may save a few bucks but nothing like they claim. We actually did not see any savings.
Date created: 2011-07-27
Years owned: 8
I have 6 Trane A/C systems installed in my rental properties. While I didn't get top of line, I had XR13 models installed in all units 8 years ago. The prior units, also Trane, were over 24 years old. In all the years I've had Trane A/C's I have never had an issue. As an investment I give Trane an A+ rating.
Date created: 2009-09-06
Name: Kathleen Stephens
Years owned: 2
"Our XR-13 failed after only 2 years!!!"
In August 2007 we had an XR13 Trane a/c unit installed. In August 2009 it failed after 2 years of service. It cost us $710 to have a txu Expansion Valve replaced. We're retired and this expense was definitely not appreciated. Needless to say, we are very disappointed in trane's quality... And the service we were able to receive wasn't the best either. We called the original installer (ars) who charged $99 to come out...only to tell us he couldn't diagnose the problem until the ice on the coil melted...which would cost an additional $147 for him to wait. Since it was Friday afternoon, and he really didn't want to wait, he was going to come back out monday (for an additional $99!!). We ended up having a local contractor come out on Saturday. The service technician didn't even mention a warranty, but I know parts are covered for the first 5 years. If the part is under warranty, how do we get reimbursed for the cost? Our neighbor just had their a/c unit replaced and we told them not to get a trane. They purchased a goodman which Consumer Reports also gives high marks to. Guess we'll live and learn.
Other XR13 Reviews
Folks at city-data.com seem happy with Trane HVAC systems in general. Comparisons were made with various brands such as Rheem, which was the second most popular, Carrier, Amana, and Goodman. In a comparison of Trane models on gardenweb.com, the majority of consumers chose the XR13.
Trane XR13 Model Numbers
The XR13 is available in different models which vary in efficiency and capacity.
|Model Number||SEER||BTUs per Hour|
Trane products have to be registered within 60 days of installation in order to activate the warranty. Registration can be done online or by calling 800-554-6413.
Warranty terms for the XR13 air conditioner include a 10-year limited warranty on compressor, outdoor coil, and internal functional parts. Extended warranty options are available which cover labor and other costs not covered by the manufacturer's warranty.